Certified Process Design Engineer – Endorsed as Complementary to the ITIL V3 Scheme and Awarded a Credit Value of 1.5 toward ITIL Expert, ITSM Academy offers Free Public Seats

Certified Process Design Engineer – Endorsed as Complementary to the ITIL® V3 Scheme and Awarded a Credit Value of 1.5 toward ITIL Expert.  ITSM Academy offers Free Public Seats. FORT LAUDERDALE, FL — November 25, 2009 – Yesterday Loyalist Certification