ITSM Academy Chosen to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2007 Conference & Expo
Fort Lauderdale, FL — August 1, 2007 – ITSM Academy, Inc. announced today they will be delivering ISO/IEC 20000 Foundation Course at the itSMF USA 2007 Conference & Expo.
“ITSM Academy proud to be chosen again this year to provide postconference training. We’ve seen a strong interest in ISO/IEC 20000 this year and we believe this training will be very well received,” said Jayne Groll, President of ITSM Academy.
ISO/IEC 20000 Foundation training helps accelerate the audit process by partially meeting the standard’s “Competency, Awareness and Training” requirements. The certification provides evidence of training and competence for staff involved in service management.
For those not immediately seeking ISO/IEC 20000 certification, the Foundation training course provides an international standard of best practices against which to benchmark your current ITSM and Service Quality Management programs.
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