| Date |
Subject |
| September 7, 2016 |
ITSM Academy Rolls Out New and Improved Learner Portal |
| May 10, 2016 |
ITSM Academy Introduces Newest ITIL® Certification Course – ITIL Practitioner |
| August 19, 2015 |
ITSM Academy Introduces two Agile Passes for Public Learners |
| May 4, 2015 |
ITSM Academy adds the Certified Agile Process Owner (CAPO)® Certification to their Course Catalog |
| April 17, 2015 |
ITSM Academy Selected as an AXELOS Strategic Partner |
| January 26, 2015 |
ITSM Academy adds the Certified Agile Service Manager (CASM)® Certification to their Course Catalog |
| September 2, 2014 |
ITSM Academy introduces DevOps Foundation |
| May 9, 2013 |
ITSM Academy introduces GAME ON! An Interactive Learning Experience® |
| September 30, 2011 |
ITSM Academy accredited by PEOPLECERT Group |
| June 24, 2011 |
ITIL® 2011 Edition Release Announced |
| June 8, 2011 |
Two (2) ITSM Academy Subject Matter Experts Invited to Speak at the IT Service Management Forum (itSMF) National Conference; FUSION2011 |
| March 28, 2011 |
ITSM Academy Introduces 4 New Workshops in Their Driving ITSM Series |
| January 10, 2011 |
ITSM Academy Introduces ITIL Lifecycle Boot Camps, leading with Service Transition and Service Operation |
| August 26, 2010 |
New Book Available – The ITSM Process Guide: Developing, Reengineering, and Improving IT Service Management
Read Book |
| June 2, 2010 |
ITSM Academy to Deliver Multiple Educational Sessions at Fusion 2010 in Louisville, KY |
| March 31, 2010 |
New Trade Association Aims to Improve IT Service Management Training Unity, Quality and Advocacy |
| December 1, 2009 |
ITSM Academy Licensed to Grant Occupational ITSM Diplomas (Change Manager, Support Manager and Service Level Manager) |
| November 30, 2009 |
ITSM Academy Introduces 2 New Discount Programs for Public Learners |
| November 25, 2009 |
Certified Process Design Engineer – Endorsed as Complementary to the ITIL V3 Scheme and Awarded a Credit Value of 1.5 toward ITIL Expert, ITSM Academy offers Free Public Seats |
| July 17, 2009 |
ITSM Academy adds ITIL Managing Across the Lifecycle (MALC) to their Service Catalog |
| July 10, 2009 |
ITSM Academy Completes Development of ITIL Capability Courses |
| June 25, 2009 |
ITSM Academy Reveals New Virtual Classroom |
| May 6, 2009 |
ITSM Academy Chosen to Provide Pre-Conference Training at the IT Service Management Forum (itSMF USA) 2009
Conference & Expo |
| January 26, 2009 |
ITSM Academy Introduces Two New Blogs |
| September 25, 2008 |
ITSM Academy Adds Microsoft Operations Framework (MOF) Accredited Foundation Courses |
| June 2, 2008 |
ITSM Academy First Company to offer Certified Process Design Engineer (CPDE) Courses |
| April 8, 2008 |
ITSM Academy Chosen to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2008
Conference & Expo |
| February 18, 2008 |
ITSM Academy Opens Dallas Training Center |
| January 11, 2008 |
ITSM Academy First to Achieve Certification on all Four ITIL Practitioner Clusters |
| September 17, 2007 |
ITSM Academy to Open Training Center in Dallas Texas |
| August 1, 2007 |
ITSM Academy Chosen Again to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2007 Conference and Expo |
| May 30, 2007 |
ITSM Academy Leaders Nominated for South Florida 2007 Business Woman of the Year Award |
| May 14, 2007 |
ITSM Academy Unveils ITIL® Version 3 Training Options |
| May 14, 2007 |
ITSM Academy Named as First U.S.A Accredited Provider of APMG ITIL Training |
| May 1, 2007 |
ITSM Academy Awarded GSA Contract |
| April 23, 2007 |
ITSM Academy’s Donna Knapp Chosen to Present at the IT Service Management Forum (itSMF USA) 2007 Conference & Expo |
| January 29, 2007 |
ITSM Academy become Gold Sponsor of the IT Service Management Forum (itSMF USA) |
| January 26, 2007 |
ITSM Academy is the First Company Globally to Achieve ITIL Practitioner Agree and Define Content Accreditation |
| November 1, 2006 |
ITSM Academy Expands Corporate Headquarters and Training Center |
| October 16, 2006 |
ITSM Academy Adds ISO/IEC 20,000 Foundation Certification Training to Service Catalog |
| October 6, 2006 |
ITSM Academy Recognized by the Project Management Institute (PMI) as a Global Registered Education Provider (R.E.P.) |
| August 8, 2006 |
ITSM Academy adds the Apollo 13 Simulation to Service Catalog |
| August 7, 2006 |
ITSM Academy Chosen Again to Provide Post Conference Training at the IT Service Management Forum (itSMF USA) 2006 Conference and Expo |
| April 24, 2006 |
ITSM Academy is the Third Company Globally to Achieve ITIL Practitioner Support and Restore Content Accreditation |
| March 2, 2006 |
ITSM Academy Achieves ITIL Service Manager Accreditation |
| February 1, 2006 |
ITSM Academy Adds IT Infrastructure Library (ITIL) Practitioner and Trainer to Staff |
| September 20, 2005 |
ITSM Academy 2nd US Company to Earn EXIN Accreditation for ITIL Practitioner Release and Control (IPRC) Accreditation |
| September 10, 2005 |
ITSM Academy Announces Exciting Addition to Service Catalog – Visible Ops: The Class |
| August 1, 2005 |
ITSM Academy Hosts IT Infrastructure Library (ITIL) Author – Brian Johnson |
| June 29, 2005 |
ITSM Academy Chosen to Lead Post-Conference Training Session at the IT Service Management Forum (itSMF USA) 2006 Conference and Expo |
| March 8, 2005 |
ITSM Academy Contributes to HDI Publication |
| February 14, 2005 |
ITSM Academy Earns Accreditation for ITIL Content |
| November 12, 2004 |
ITSM Academy Opens New Training Center |
